Shipping policy


Last updated: September 16, 2026

Thank you for shopping with Walker Designs. We want your order experience to be as smooth and transparent as possible. Because some of our products are fulfilled by third-party suppliers, manufacturers, and fulfillment partners, shipping times and package origins may vary depending on the item ordered.

Order Processing

Orders typically require processing before they are shipped.

Processing times may vary by product and supplier. Estimated processing and delivery times may be displayed on individual product pages when available.

Please note that processing time is separate from shipping transit time.

Orders placed on weekends, holidays, or during high-volume periods may require additional processing time.

Estimated Delivery Times

Delivery times vary depending on the product, supplier, shipping destination, carrier, and fulfillment location.

Estimated delivery dates are provided as a guide and are not guaranteed unless specifically stated otherwise.

Shipping may occasionally take longer due to circumstances outside our control, including:

  • Carrier delays
  • Weather conditions
  • Holidays
  • High order volume
  • Supplier delays
  • Customs processing
  • Transportation disruptions
  • Incorrect or incomplete shipping addresses

If we become aware that your order cannot ship within the timeframe originally promised, we will provide any notice, cancellation option, or refund required by applicable law.

Multiple Packages

Because we work with multiple suppliers and fulfillment partners, items purchased together may be shipped separately.

This means you may:

  • Receive multiple packages for one order
  • Receive packages on different days
  • Receive separate tracking numbers
  • See different return or fulfillment addresses on individual packages

You will not be charged additional shipping fees simply because an order is divided into multiple packages unless those charges were disclosed at checkout.

Third-Party Fulfillment

Some Walker Designs products are shipped directly from third-party suppliers, manufacturers, wholesalers, warehouses, or fulfillment providers.

As a result, your package may display the name or address of a fulfillment partner rather than Walker Designs.

Regardless of where your order is shipped from, please contact Walker Designs directly with questions about your order.

Tracking Information

When tracking is available, tracking information will be sent to the email address or contact information provided at checkout.

Please allow time for tracking information to update after a shipping label is created. In some cases, tracking may take several days to show movement.

For orders shipped in multiple packages, you may receive more than one tracking number.

International Fulfillment

Some products may be manufactured or fulfilled outside the United States.

Even when an order is shipped to a U.S. address, the product may originate from an international fulfillment location.

International shipping and fulfillment may result in longer delivery times.

If international shipping is offered to customers outside the United States, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or similar charges imposed by their country unless otherwise stated at checkout.

Walker Designs is not responsible for delays caused by customs processing.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us immediately at:

WalkerdesignsByChels@gmail.com

We will make reasonable efforts to update the address before fulfillment begins, but we cannot guarantee that changes can be made once an order has entered processing or has shipped.

Walker Designs is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer, except where otherwise required by law.

Additional shipping charges may apply if an order must be resent due to an incorrect customer-provided address.

Lost Packages

If your tracking information shows no movement for an extended period or your package appears to be lost, please contact us.

We may work with the applicable supplier, fulfillment partner, or shipping carrier to investigate the shipment.

If an order is confirmed lost in transit, we will determine the appropriate resolution, which may include a replacement or refund.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, we recommend that you:

  1. Check around your home, mailbox, porch, garage, or other delivery locations.
  2. Ask household members or neighbors whether they received the package.
  3. Allow a short period of time, as some carriers mark packages delivered shortly before final delivery.
  4. Contact the shipping carrier when appropriate.
  5. Contact Walker Designs if the package still cannot be located.

We will assist with available carrier or supplier procedures.

However, we cannot guarantee a refund or replacement when tracking confirms that an order was properly delivered to the address provided at checkout.

Stolen Packages

Walker Designs is not responsible for packages stolen after confirmed delivery.

If you believe your package was stolen, please contact the delivery carrier and, when appropriate, your local authorities.

We will assist with any information available to us regarding the shipment.

Damaged Packages

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs of the item
  • Photographs of the packaging when applicable

Please do not discard the item or packaging until we have reviewed your claim.

Damaged or incorrect orders will be handled according to our Refund & Return Policy.

Delayed Orders

Delivery delays can occasionally occur.

If your order has not arrived within the estimated delivery window, please check your tracking information first.

If the tracking information has not updated or the package appears significantly delayed, contact us and we will help investigate the shipment.

Refused or Unclaimed Packages

Packages that are refused, abandoned, or left unclaimed may be returned to the supplier or fulfillment facility.

Refund eligibility for these orders will depend on whether the merchandise is successfully returned and may be reduced by shipping or other non-refundable costs where permitted by law.

Order Changes and Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, contact us immediately.

We cannot guarantee cancellations or changes after an order has been submitted to a supplier or fulfillment partner.

Once an order has shipped, it generally cannot be cancelled.

Questions About Shipping

For questions regarding shipping, tracking, delivery, or your order, contact:

Walker Designs
Email: WalkerdesignsByChels@gmail.com
Location: Louisiana, United States

Because your products may come from several different dropshipping suppliers, I’d also recommend putting a short shipping note directly on your product pages, something like:

Shipping Note: Some products are fulfilled by third-party suppliers and may ship separately. Delivery times vary by item, and you may receive more than one package or tracking number.